top of page

Terms of Service

Effective Date: November 4th, 2025
Company Name: Robsagna LLC DBA, Robsagna Wood-Fired Lasagna, Pizza & More!
Websites: https://www.robsagna.com ; https://order.toasttab.com/online/robsagna_mall

Welcome to Robsagna Wood-Fired (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online ordering system, reservation platform, and related services (collectively, the “Services”). By using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By visiting our website, placing an order, or engaging with our Services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, please do not use our Services.

2. Privacy and Information Use

Your privacy is important to us.

  • We do not sell, rent, or share your personal information with any third party for marketing or commercial purposes.

  • We collect limited personal information—such as your name, phone number, email, or delivery address—only to process orders, manage reservations, send confirmations, or provide customer support.

  • We may store your information securely in our systems to improve your experience and maintain operational efficiency.

  • We may share data only as required by law or to process transactions (for example, with payment processors who are bound by confidentiality and data protection agreements).

You can learn more about our privacy practices in our [Privacy Policy] (link if you have one).

3. SMS/Text Messaging Policy

By providing your mobile phone number and opting in, you agree to receive SMS/text messages from [Your Restaurant Name]. These messages may include:

  • Order confirmations and status updates

  • Reservation confirmations or reminders

  • Delivery notifications

  • Limited-time offers, special events, or promotions

Key Terms:

  • Consent: You must provide your phone number voluntarily to receive messages.

  • Frequency: Message frequency will vary depending on your interaction with our Services.

  • Opt-Out: You can cancel text messaging at any time by replying “STOP” to any message. After doing so, you will receive a confirmation that you have been unsubscribed.

  • Help: For assistance, reply “HELP” or contact us at [support email or phone number].

  • Charges: Message and data rates may apply based on your wireless carrier and plan.

  • Privacy: We do not share, sell, or disclose your phone number or text message data to anyone, except as required by law.

4. Online Ordering and Payment

All orders placed through our website or third-party platforms are subject to confirmation and availability.

  • Prices and menu items may change without notice.

  • We are not responsible for errors caused by incorrect customer information.

  • Payment processing is handled through secure third-party gateways. We do not store your payment card details on our servers.

5. Cancellations and Refunds

If you need to cancel an order, please contact us as soon as possible. Refunds may be issued at our discretion depending on the status of the order at the time of cancellation.

6. Limitation of Liability

To the fullest extent permitted by law, [Your Restaurant Name] shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our Services, including but not limited to food orders, reservations, or text message communications.

7. Changes to These Terms

We may update these Terms from time to time. Updates will take effect immediately upon posting the revised version on our website, with the updated “Effective Date.” Continued use of our Services means you accept the revised Terms.

8. Contact Us

If you have questions or concerns about these Terms or our policies, please contact us:
📧 Email: info@robsagna.com
📞 Phone: (419) 671-2338
📍 Address: 2209 Richland Mall - FC3, Mansfield, OH 44906

bottom of page